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818-955-5757

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ABOUT US

LOS ANGELES' Premier
Non-Emergency Medical Transportation Provider

Ambiance Medical Transportation

At Ambiance Medical Transportation, we understand that safe, reliable non-emergency transportation is a cornerstone of every patient's care journey. Based in central Los Angeles, and proudly serving all of Los Angeles County, we're dedicated to delivering seamless, stress-free rides with limited wait times—because every moment matters. As the largest NEMT fleet on the roads in Los Angeles and surrounding areas, we set the standard for safe, comfortable, reliable, and affordable medical transport. All our vehicles, drivers, and EMT attendants are fully permitted by the Los Angeles Department of Transportation (LADOT), ensuring compliance and peace of mind. Our specialized services include dedicated standing orders for dialysis patients, clustered hospital discharges, on-demand gurney or wheelchair transports as well as scheduled surgery pickups in a gurney vehicle or medical black car sedan.

  • High-Quality Fleet: We maintain the largest fleet of clean, modern vehicles in LA, each prepared for maximum safety and comfort to meet diverse patient needs.
  • Advanced Medical Equipment: Our vehicles are equipped with electric, bariatric-capable Stryker gurneys and stair chairs, providing secure, smooth transport for all clients, including those requiring wheelchair-accessible or gurney-based care. Ambiance specialize in any hard to access residences.
  • Cutting-Edge Technology: We utilize advanced tools for real-time fleet management, driver safety monitoring, and optimized scheduling, guaranteeing timely pickups and minimal delays.
  • Exceptional Customer Service: Our EMTs deliver respectful, private, and compassionate care—treating every client like family—while helping Los Angeles hospitals save millions through efficient, cost-effective solutions. Each staff member completes extensive "guest experience" focused training.

Our approach is simple: Every ride is a vital link in patient care. We're committed to secure travel, minimal disruptions, and the dignity every individual deserves, making Ambiance the professionals choice for non-emergency medical transportation in Los Angeles.

AmbianceTeamPicture
Our team
  • Disciplined Hiring Process:
  • In-person interviews,
  • Fingerprint-based California DOJ background checks,
  • Third-party drug screens,
  • Physical examinations.
  • Every employee meets our rigorous standards for non-emergency medical transportation (NEMT) in Los Angeles.
  • Every attendant is a certified California EMT:
  • Employ only certified CA EMTs as attendants to deliver a higher level of care and professionalism.
  • Differentiates us from other NEMT providers and supports our commitment to patient safety.
  • Comprehensive Training & Continuous Monitoring:
  • Over 80 hours of specialized training, including PASS Basic & Wheelchair, American Red Cross First Aid & CPR, and supervised in-field training.
  • Utilize Lytx cameras & AI to monitor and coach driver safety.
Equipments
our equipment
  • Fleet Maintenance:
  • Manage our fleet with a scheduled, written preventative maintenance program to address issues before they arise.
  • Ensure vehicles are always in peak condition to support safe, reliable transportation.
  • Every attendant is a certified California EMT:
  • Vehicles & equipment are throughly cleaned and disinfected after every transport to maintain a hygienic environment for our clients.
  • Fully Equipped Vehicles:
  • Every vehicle is equipped with bariatric-capable gurneys and stair chairs, oxygen, transfer boards, and necessary PPE to address all non-emergency situations
  • Specialized Loading Systems:
  • Four vehicles equipped with Stryker Power Loads, to safely handle larger patients and reduce risks during ground-to-vehicle transitions.
Professional Dispatch team
Dispatch
  • Professional Dispatch Team:
  • Our modern dispatch platform efficiently manages and tracks transports.
  • Coordination and deployment of our large fleet across Los Angeles ensures superior on-time performance.
  • Strategic deployment:
  • Coordinate over 20 vehicles across five zones in Los Angeles for rapid response and same-day service.
  • Optimize fleet positioning to meet client needs quickly and reliably
  • Integrated Communication:
  • Leverage advanced dispatch and communication systems that link dispatchers, field teams, patients, and clients.
  • Proactively manage and address any potential issues.
Ambiance Policy
policy
  • Regulatory Compliance:
  • Adhere to all local, state, and industry regulations, including LA Department of Transportation, LA County, and CA PUC.
  • Ensure our operations meet the highest standards of safety and quality.
  • Commitment to Service:
  • Serve patients, family members, case managers, social workers, and transportation managers with the highest standard of non-emergency medical transportation.
  • Deliver safe, reliable, and prompt service across Los Angeles, ensuring every client receives the care they deserve.

Trusted by Los Angeles' Providers & Health Plans

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Prospects Medical Holdings
Keck Medicine of USC
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Southern California Hospital
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Immortelle health
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Regal Medical Group
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