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It happens constantly — counts come back low, machines go down, cycles shift a week. Call the scheduling line and we move the affected rides or the whole remaining course. There's never a charge for rescheduling or cancellation with reasonable notice.
We assign one driver to your course and hold them on your schedule wherever possible. Patients tell us this matters more than anything else — by the third week your driver knows your building, your preferences, and how you tend to feel after an infusion. On the rare day they're unavailable, your notes and preferences travel with the assignment.
Yes. For sessions under about an hour, your driver stays on site and takes you home immediately after — no second pickup to arrange and no waiting in a lobby. For long infusion days, the driver stays nearby and returns as soon as you're unhooked, however far past the estimate it runs.
Every trip is private — never pooled with another passenger — and disinfected between rides, with high-touch surfaces wiped down before you board. Tell us your counts are down and your driver masks for every trip without being asked again. It's your vehicle for the trip, with no detours and no strangers in the cabin.
We match the vehicle to how you're doing that week — sedan, wheelchair-accessible van with full securement, or EMT-attended gurney transport. Fatigue accumulates over a course, so we adjust as it goes. Every trip is door-through-door, with a driver helping from inside your home to inside the treatment center.
Pricing depends on your treatment center locations, the level of support (ambulatory, wheelchair or gurney), and the length of the course. Call or submit the form and we'll give you a clear, no-obligation quote for the whole schedule up front.
Yes. A standing recurring schedule is quoted for the full course rather than trip by trip, which lets us hold your times, plan the routing, and offer better pricing than one-off rides. We'll lay out the full cost up front so there are no surprises through your final session.
As soon as you have the treatment plan from your oncologist. Even a few days' notice lets us reserve your daily or weekly slot and assign one driver to the whole course. That said, we handle short-notice and same-week starts too — just call and we'll build what we can right away.
Yes. Most patients are doing more than one thing, and we build it all into a single recurring schedule — daily radiation, cycle-based infusions, and the same-morning bloodwork or pre-meds that come first. It's one plan covering every treatment day.
It can. Follow-up appointments, response scans and survivorship visits often continue for months after the active course. We can carry your recurring schedule right into that phase, or scale it down to just the visits that remain — whatever fits where you are.